ACCEPTABLE USE POLICY (AUP)

Purpose of This Policy

This Acceptable Use Policy (“AUP”) outlines the rules and restrictions governing the use of MarketMosaicPro (“the Service”).
All users must comply with this Policy to maintain a safe, lawful, and secure platform environment.

By accessing or using the Service, you agree to the requirements described below.

General Principles

Users must use the Service:

• Ethically
• Legally
• Respectfully
• In accordance with all applicable privacy, data protection, and communication laws

Any use that jeopardizes system security, harms other users, or violates applicable law is strictly prohibited.

Prohibited Activities

Users may not use the Service to:

1. Commit or facilitate illegal activity, including but not limited to:
• Fraud
• Identity theft
• Harassment
• Privacy violations
• Unauthorized marketing

2. Upload, store, or transmit harmful content, such as:
• Viruses, malware, or malicious code
• Corrupted files
• Harmful scripts
• Unauthorized or copyrighted material

3. Interfere with platform operations, including:
• Attempting to access restricted areas
• Overloading or disrupting servers
• Reverse engineering or copying our software
• Circumventing security measures
• Scraping or automated data extraction

4. Send unsolicited or unlawful communications, including:
• Spam
• Bulk emails without proper consent
• Misleading or deceptive messages
• Messages that violate GDPR, CASL, CAN-SPAM, or similar regulations

5. Store data that was collected unlawfully, including:
• Personal information collected without consent
• Sensitive data you have no legal basis to process

Client Data Responsibilities

Users are solely responsible for the personal or business information they choose to upload to the Service.

You must:

• Obtain lawful consent before storing client data
• Provide accurate and truthful information
• Respect unsubscribe and communication preferences
• Remove data upon client request
• Comply with your region’s privacy laws

MarketMosaicPro is not responsible for verifying your compliance with consent requirements.

Communication and Email Restrictions

If using the Service to send messages, newsletters, reminders, or notifications, you must:

• Only contact individuals who have provided explicit, lawful consent
• Include accurate identification details
• Respect opt-out requests
• Avoid deceptive subject lines or headers

Violation of email laws may result in account suspension.

Resource Usage & System Integrity

You may not:

• Use automated software or bots to interact with the Service
• Engage in behavior that consumes excessive system resources
• Upload files that exceed platform limits outside of permitted usage
• Attempt to bypass usage restrictions or subscription limitations

We reserve the right to enforce rate limits or resource restrictions when necessary.

Intellectual Property Compliance

You may not upload, distribute, or use content that violates:

• Copyright
• Trademark rights
• Licensing agreements
• Confidential information belonging to others

Users are fully responsible for the legality of their uploaded content.

Violation of This Policy

Failure to comply with this AUP may result in:

• Account suspension
• Immediate termination
• Removal of unlawful content
• Reporting to relevant authorities
• Legal action when required

We reserve the right to investigate and respond to violations at our discretion.

Monitoring & Enforcement

While we do not monitor all user activity, we reserve the right to:

• Review content when a violation is suspected
• Investigate technical issues or security concerns
• Cooperate with law enforcement when required
• Protect the integrity of the Service

Updates to This Policy

We may update this AUP periodically.
Updated versions will be posted to this page and become effective immediately.
Continued use of the Service constitutes acceptance of the revised Policy.